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Delivery is estimated (after dispatch) within 1-3 business days in the Netherlands, 2-5 business days within the EU, and 10-20 business days for worldwide orders. Please note that delivery times may vary depending on the destination.

Yes, we provide tracking for all orders. Once your order is shipped, you’ll receive an email with your tracking number, allowing you to follow your package from our warehouse to your door.

If you’d like to return an item, please contact us within 14 days of receiving your order. We’ll provide you with the return address and instructions. Once we receive the item and confirm it’s in its original condition, we’ll issue a full refund. Please note that return shipping costs are the responsibility of the customer unless the product does not conform to the description significantly.

If you receive a damaged or incorrect item, please contact us within 14 days of receiving your order, including a photo of the issue. We’ll arrange a return at no extra cost to you.

We accept returns within 14 days of receiving your order. Items must be returned in their original condition and unworn. For more information, check our Returns Policy.

Shopping at Quaint promotes sustainability by reducing waste and supporting the circular fashion movement. By buying second-hand, you’re helping to extend the life of pre-loved clothing and reducing the demand for fast fashion, which has significant environmental impacts.

At Quaint, we believe in the power of circular fashion. By offering pre-loved, second-hand clothing, we help reduce textile waste, minimize the demand for new clothing production, and extend the lifecycle of garments. Every purchase you make from Quaint is a step towards reducing the environmental impact of fast fashion.

Circular fashion refers to keeping clothing and textiles in use for as long as possible, through practices like buying second-hand, upcycling, or recycling. Quaint is part of this movement by providing high-quality vintage pieces that are stylish and sustainable, encouraging conscious consumer choices and reducing waste in the fashion industry.

Yes! We’re committed to minimizing our environmental footprint, which is why all our packaging is either recyclable, compostable, or made from recycled materials. We encourage our customers to reuse or recycle packaging whenever possible to continue the sustainability cycle.

Shopping second-hand is one of the best ways to lower your fashion footprint. At Quaint, you can find unique, high-quality vintage pieces that help reduce the demand for new clothing production. Additionally, by caring for your garments properly and keeping them in circulation for longer, you contribute to a more sustainable fashion ecosystem.

We do our best to find new homes for all our pieces! If an item doesn’t sell, we explore sustainable options like donating it to local charities, repurposing it for future collections, or collaborating with upcycling initiatives to transform it into something new.

Buying vintage helps reduce the demand for new clothing, which in turn lowers the need for raw materials, water, and energy required for production. It also helps prevent clothing from ending up in landfills, reducing textile waste and minimizing your carbon footprint. Each vintage purchase you make contributes to a more sustainable planet.

At Quaint, we carefully curate each vintage item to ensure it meets our quality standards. While all items are second-hand, we provide detailed descriptions that mentions any wear or imperfections. Each product is rated as either excellent, very good, or good so you’ll know exactly what to expect.

At Quaint Vintage, we list the size of each item based on its actual measurements rather than relying solely on the original size label. This ensures that the fit aligns with modern sizing standards, as vintage sizing can often vary significantly from today’s sizes. If you have any questions about the exact measurements of a specific item, feel free to reach out to us, and we’ll be happy to assist you!

Yes, all items at Quaint are authentic vintage or second-hand pieces. We do our best to provide accurate details about each and condition. If you have any further questions, please reach out to us via our Chatbox or via email at info@quaintvintage.nl

While our inventory depends on what we’re able to source, we do take requests! If you're looking for a specific style, size, or type of vintage item, feel free to contact us. We’ll do our best to find something that fits your needs.

Every item we sell goes through a thorough inspection for quality. We check for any damage, wear, or imperfections and provide clear descriptions and photos of any notable flaws. Rest assured, we only offer items that we believe are stylish, wearable, and in good condition.

Vintage clothing has often lived a full life before it reaches you, which may result in small signs of wear or minor imperfections. These details are part of what gives vintage pieces their unique character and charm! We carefully describe any noticeable imperfections so you know exactly what to expect.

To place an order on Quaint Vintage's website, simply browse through our collection, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete the order.

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, iDeal (for Dutch customers), Apple Pay, American Express, and Google Pay. All payments are processed securely to protect your information.

Yes, we currently offer the option to pay in installments with Paypal which is only applicable to some countries. At checkout, you can choose Paypal as your payment method to split the total amount into manageable payments. Please note that this option may be subject to approval by Paypal. We also hope to partner with various other payment providers to facilitate paying in instalments in the future.

Absolutely! We use secure payment gateways and encryption protocols to ensure your payment information is fully protected. Your data is never shared or stored outside of our secure system.

If you wish to cancel your order, please contact us as soon as possible. If the order hasn’t been processed yet, we can cancel it and issue a refund. However, if the order has already been shipped, you’ll need to follow our returns process to send it back for a refund.

Once your payment is processed, you will receive a confirmation email with your order details. If you don’t receive an email within a few minutes, please check your spam folder or contact us to confirm your order.

Yes! We offer discount codes and special promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest deals and exclusive offers.

All prices on our website are listed in Euros (€). If you're shopping from outside the Eurozone, your payment provider will convert the amount to your local currency based on the current exchange rate.

We recommend gentle care for all items to ensure their longevity. Hand washing or using a delicate cycle in cold water is best, and avoid tumble drying whenever possible. Please reach out to us if you have further questions about care instructions.

While some pieces can be machine washed, we advise using a gentle cycle with cold water to protect the fabric. For more delicate fabrics like silk or lace, or garments with intricate detailing, hand washing is a safer option. If in doubt, feel free to contact us for advice on caring for specific items.

To keep your clothes in top condition, store them in a cool, dry place away from direct sunlight to prevent fading. Use padded or wooden hangers for delicate or structured pieces, and fold knitwear or heavy items to avoid stretching. Consider using breathable garment bags for extra protection from dust and moths.